With the help of ZYGHT, OCA Global Chile seeks to achieve leadership in its industry

For OCA Global Chile, ZYGHT is fully aligned with its objectives and has been an indispensable tool for accelerating and improving processes with its clients.

About OCA Global Chile

Since its inception, OCA Global Chile has aimed to be a benchmark in the inspection, certification, and testing industry. As a well-established brand in the industry, its service portfolio allows it to offer solutions for the Construction, Oil & Gas, Energy, Automotive, Mining, and Environmental sectors.

OCA Global before ZYGHT

Before ZYGHT, carrying out the processes of any of its 4 business lines with its clients required hundreds of Excel spreadsheets in physical format to record all the necessary information during field visits. Then, these spreadsheets had to be uploaded to the internet, and later digitized manually by collaborators who could take up to days to complete this task. At the end of each month, all the information was reviewed and analyzed through indicators set by the company.

It was a system that served them for many years but was not sustainable for them in the long term.

The Path to Optimization and Efficiency

La The decision to acquire ZYGHT's SaaS occurs when OCA Global Chile realizes that the number of records, management related to occupational safety and health, in addition to the integrated management system, were tasks increasingly difficult to perform through physical forms. At that time, managing certain tasks became more complex because the company was already operating throughout Chile, with a large number and diversity of clients, services, and projects. The need was already a more urgent reality for the organization, so it was decided to start a search for comprehensive software that could replace and digitize its various processes with cutting-edge technology.

The management of the entire acquisition and implementation process of ZYGHT was in the hands of Ricardo Ramirez, Corporate HSE Manager of OCA Chile.

The first contact with ZYGHT occurred in mid-2020, during the evaluation process led by Ricardo to identify the most suitable tool for his sector according to the market offer. For Ricardo, one thing that caught his attention is that ZYGHT allowed them to simplify tasks such as creating different forms, establishing different workplaces and responsibilities, among other functionalities, which could potentially mean a big change for the organization. Thus, the solution that most interested him was the Incident Management Module, which allows investigating the incident using effective and comprehensive methodologies.

Initial Impact of ZYGHT

In the beginning, there was some resistance from the workers to stop doing everything the way they were used to for years and to adapt to the new platform, but over time the benefits became increasingly evident to everyone. One of these benefits is that all the workers could begin to divide more easily each management they had to perform in front of any inconvenience, and everyone also had a backup of what they had done. In addition to this, ZYGHT had an impact from the start in also generating a greater commitment to the environment.

Today, almost 3 years have passed using ZYGHT, and the small divergences found at the beginning of the implementation have already been left behind. Over time, everyone has been learning to use the platform as part of their daily work.

The Contribution of ZYGHT

Ricardo assesses that ZYGHT has fully met his initial expectations, being able to systematize the management of different processes, schedule activities, disseminate emergency plans, and consult online relevant information about what is being done throughout the country, among other activities that previously took a significant dedication of time and effort, complicating their optimal realization.

ZYGHT allowed them to implement an integrated management and control system, allowing strategic planning of various activities, being able to verify their compliance, supervise continuously, obtain information quickly, review indicators and, based on that, take actions.

Changing the previous paper processes for ZYGHT has meant not only a significant reduction in the time and effort needed to complete certain tasks but has also meant a reduction in the associated cost and has reduced the occurrence of human errors.

What Stands Out About ZYGHT for OCA Chile

For Ricardo, a great advantage of ZYGHT is that its platform is highly customizable, autonomous, and user-friendly, which means that everything can be adequately adapted to the needs of each of its clients. OCA Global Chile works with a wide variety of clients in its different business lines, who have different requirements and need various formats, so this level of customization is something highly valued

The Impact Experienced with the Collaboration of ZYGHT

Ricardo reports that at the beginning of this year, they had already exceeded 700 users within the platform, which has been considerable growth compared to around 150 users they reached during their first year. This exponential growth in the organization, accompanied by the support of ZYGHT, allowed OCA Global Chile to obtain the certification of standards ISO 17020, 17025, 17029, and 17021, which was one of their significant objectives before incorporating ZYGHT's SaaS.

Summary

Challenge: Transform and digitize HSE processes to improve efficiency and reduce management times in a national organization.

Results:

• Successful implementation of ZYGHT to digitize and systematize occupational safety and health processes.
• Significant reduction in the time and effort dedicated to administrative tasks, with a decrease in associated costs.
• Improvement in information management and control, facilitating strategic planning and continuous supervision.

Impact:

• The transition to ZYGHT allowed OCA Chile to exceed 700 users on the platform, reflecting exponential growth and better process integration.
• Achievement of ISO 17020, 17025, 17029, and 17021 certifications, highlighting the improvement in safety and occupational health management.
• Development of a more robust organizational culture in safety and health, with autonomous and efficient management of client needs.